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April 13, 2020

Client Associate Sues Edward Jones over Age Discrimination

by Mason Braswell
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News
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Edward Jones
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Comments (9)
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A former client associate at Edward D. Jones has sued the firm for age discrimination, claiming she was harassed after reporting abusive remarks from the broker she was hired to support.

Charlin J. Colombo, who worked as an office administrator in a single-broker Jones branch in St. Louis, alleged that two years ago—when she was 74—the advisor yelled in her face, questioned her decisions and told at least two associates that she wished Jones would apply its partnership mandatory retirement age of 65 to other employees.

When Colombo complained to Jones’ human resources department, she was subjected to monthly performance reviews and warnings, according to the complaint she filed last week in U.S. District Court in the Eastern District of Missouri.

Jones suspended Colombo in June 2018, three months after she filed her complaint. She resigned the same day she was suspended, almost five years after she started at Jones.

The advisor, Pamela Diemert, who started her own brokerage career in August 2016, is not named as a party in the lawsuit. She ended her registration with Jones in May 2019, and is now with registered investment advisor firm, Prosperity Capital Advisors, according to the SEC’s Investment Adviser Public Disclosure records.

Diemert did not immediately respond to a request for comment.

Edward Jones believes the allegations have no merit and will contest them, said spokesman Alex Reed.

“Edward Jones remains committed to ensuring that our firm continues to be a best place to work for all associates,” he wrote in an email.

Age discrimination has not been widely asserted in the securities industry, unlike gender and race discrimination, but plaintiffs’ lawyers said it is gaining more prominence given the aging of the brokerage force. A 72-year-old former Morgan Stanley broker in Los Angeles who took a junior role on his team after an illness filed a suit in April last year that is pending, according to court filings. A 69-year-old Wells Fargo Advisors broker who worked for 34 years at the firm and a predecessor in Albany, NY, filed an age and gender discrimination suit against Wells, claiming that her manager failed to allocate her accounts that went to younger colleagues. The case is now in mediation.

Colombo was not herself a registered rep, according to BrokerCheck, but so-called branch office administrators in the Edward Jones system play a crucial role in helping to run its offices.

The St. Louis-based firm raised the hackles of some of the administrators when it earlier said it would freeze their pay and no longer approve overtime hours as a result of the impact of the coronavirus pandemic on its business.

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Comments (9)
  • on Apr 13 2020, Intrepid says:

    Employees in most states are and should be “at-will” employees, which means an employer can and should be able to fire anyone “at-will”. Too many employees assert this nonsense that once they have a job there is some kind of lifetime contract they have guaranteeing them a job for life. Attorneys pounce on these situations because they love to sue for $$$. They are without ethics or souls. They and their clients need to get a clue.

    > Reply to Intrepid
    • on Apr 13 2020, Standing Firm says:

      My guess is you have never been in an Edward Jones office.

      > Reply to Standing Firm
      • on Apr 13 2020, Intrepid says:

        I don’t typically travel to towns comprised mainly of a diner, a gas station and two lawn mower repair shops.

        > Reply to Intrepid
        • on Apr 15 2020, Pat Collins says:

          You are arrogant and ignorant

          > Reply to Pat Collins
          • on Apr 15 2020, Standing Firm says:

            He’s an advisor so that explains it all

  • on Apr 15 2020, Melissa says:

    I left Edwards jones for numerous reasons the final straw was when my 7th FA started. On her first day, she told me she wanted me to quit. HR was a nightmare. This FA has control over weather or not I got a raise. I was given the highest marks on all of my reviews until her. HR made me go through retraining and basically blamed me. The FA have all the power and many abuse it. One FA yelled, swore and slammed his fist on the desk when I made a mistake. HR did nothing. I was either forced to go back to work or move to another office. Since my FA would be contacted by any other Office I tried to move to, it was impossible to move offices.

    > Reply to Melissa
    • on Apr 15 2020, Standing Firm says:

      Your story is true. Advisors hold all the cards because they generate the money. I work with a former EJ advisor. Never gaves bonuses at EJ and doesn’t now here. Income can almost double and gives office staff nothing.

      > Reply to Standing Firm
    • on Apr 15 2020, Wisdom says:

      I regret your nightmare and those dark days are hard to shake off. No employer has the right to shove you under a carpet, shake anything at you or try to belittle you in a fashion that walking into the office makes your jaw clench and your teeth chip. Only if they get sued will these non-leaders thinking they are leading be in better place with loads of counseling.

      > Reply to Wisdom
  • on Apr 15 2020, Standing Firm says:

    Interesting that many comments have been censored out. Guess that is why I stopped receiving the Advisor Hub emails.

    > Reply to Standing Firm

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